Email marketing · Tacoma, WA

Turn past Tacoma customers into repeat business

You already paid to win those customers. Email is how you win them again, without paying for every click. We write, design and send campaigns for Tacoma businesses through Send29, our own email platform, so your name is the one they remember when they need you next, or when a friend asks for a recommendation.

Spring tune-up offerSent to 2,480
MetricRate
Deliveredinbox placement99%
Openedunique opens42%
Clickedclicks to your site9%
Unsubscribed0.2%

Example report for illustration

5.0on Google from 8 reviews
Done for youwritten and designed by our team
Send29sent through our own email platform
Your OKyou approve every email

Sound familiar?

  • You have a customer list, and it just sits there.
  • You only send something when work is slow.
  • You have no idea whether anyone opens what you send.

Then email is probably the cheapest growth channel you are not using properly. You do not need a big list to start. Even a few hundred past customers is worth emailing.

Stay remembered, stay trusted

People hire businesses they know and trust. A short, useful email once or twice a month keeps your name familiar long after the job is done. It is a steady way to build your brand with the people most likely to buy again and refer you.

Plan around the South Sound calendar

Good local email follows the seasons your customers live through. Tacoma’s dry summers and wet winters change what people need, and when:

Home services

Gutter, roof and drainage checks before the rain sets in; exterior work and garage door tune-ups in the dry months.

Automotive

Winter driving checks in the fall, and road-trip checks before summer.

Dental

Reminders for checkups and for using benefits before the end of the year.

Business services

Maintenance or renewal reminders timed to your customers’ busy seasons.

We build a sending calendar around your busy and quiet months, so email helps fill the quiet ones.

New neighbors, new customers

Military families regularly move to the area for Joint Base Lewis-McChord, about nine miles southwest of Tacoma, and other newcomers arrive all the time. They have no regular dentist, mechanic or contractor yet. Growing your list through your website, your ads and your job sites helps you meet them early and stay in touch. Facebook & Instagram Ads in Tacoma →

Emails people actually open

A reminder that something is due

Such as a checkup, a service or an inspection.

A seasonal offer

With a clear end date.

A short tip

That answers a question customers often ask you on the phone.

A recent project

In a Tacoma neighborhood, with before-and-after photos.

A thank-you and a review request

After a job, while the work is fresh in their mind.

One main message and one clear button per email, written in your voice and checked on a phone before it goes out.

What’s included

Campaign design and copy

Every email written and designed for you.

Newsletters

With tips, news and offers your customers care about.

List growth

Sign-up forms and offers that grow your list the right way, with permission.

Segmentation

The right message for the right people, based on what they bought or asked about.

Sent through Send29

Our own email platform, with deliverability and unsubscribes handled properly.

Reporting

Opens, clicks and what they led to, in plain English.

Email that leads somewhere

For a seasonal campaign, we can pair your email with a matching landing page, so you can see how many bookings each send brings in. Landing pages in Tacoma →

How it works

How we work

  1. Plan

    Goals, audience and a simple sending calendar.

  2. Create

    Design and copy for each email, sent to you for approval.

  3. Send

    Scheduled and sent through Send29.

  4. Report

    Results and ideas for the next send.

What clients say

What clients say

★★★★★
“They’ve done a great job on our website for several years. We have several pages of information plus a store and an annual golf tournament, so many moving parts that require management on their end.”
TTeri BrantGoogle review

FAQ

Tacoma marketing questions

Do you have an office in Tacoma?

No. We work with Tacoma and South Sound businesses remotely, by phone and video, with one named contact for your account. Your campaigns are planned around the Tacoma market and the specific areas you serve.

How often should I email my customers?

Usually once or twice a month for most local businesses. We suggest a rhythm that fits your customers and your busy seasons.

Can I use my existing customer list?

Yes, as long as your customers agreed to hear from you, for example when they booked or bought. We do not use purchased lists. They hurt deliverability and break the rules on consent.

What is Send29?

Our own email platform. It handles sending, one-click unsubscribes and tracking, so your emails reach inboxes and stay compliant.

Your next booking may already be on your list

Run a free audit of your website, or call us and we will plan your first campaign.

Send us a message

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